i had ordered this laptop but i don't know why these flipkart people cancelled my product without my acknowledgment ..this is really unfair from flipkart
Bad decision to go with Lenovo and Compex retailer
by Dr Gouri Kant Choudhary on 2016-03-07
I purchased this laptop in Late December 2015. The specification says that battery life is 7 hours, but practically it gives 1.5-2 hrs under normal use. After a few days, the battery was showing 12% wear and rapidly discharging even when switched off.
Since there was only 10 day replacement guarantee, I could not use that. 10 days replacement is an absolute joke. All the battery problems are diagnosed after that.
I complained to Lenovo about the issue. Since there is 1 year onsite warranty with this laptop, I expected them to send a technician. However, they only do remote assist. I went to the local service centre but they did absolutely nothing and retained my laptop for a week.
After again complaining to Lenovo, they ask me to perform complicated diagnosis of the laptop, but do not send a technician to do so.
I have been a loyal Lenovo customer in the past, but not anymore. I do not recommend buying Lenovo laptops, that too from such sellers.