Laptop - best in class, customer care - probably the worst
by Shivam Sarkhar on 2016-03-15
This rating and review is purely for the customer care support of Flipkart. For the laptop, I give 4 star.
The laptop price was inclusive of 3 offers, one of which was 2 years extended warranty, which could be availed at lenovopromo.net. But later it was found on the lenovo website that the extended warranty offer was not valid on this laptop series.Then, when I ask Flipkart to provide me the extended warranty, they stop providing support.
At first, Flipkart provides false offers on the products and later when the user purchases, the page is updated and no proper support is provided. There is no reply to the user's queries after sometime.
This was never expected from an e-commerce giant like Flipkart. I don't think I'll make any other purchase from this website. This is clearly a cyber fraud. It was a big mistake purchasing a laptop from Flipkart.
A word for my fellow Flipkart customers, don't rely on the offers provided by Flipkart. Make sure you verify before purchasing, as they can be false. Trust me, I've seen them removing and applying the same False Offer, 3-4 times on the same day !
And never expect any support from their customer service. Mostly they are ignorant to your mails, rest of the times, they reply with '...you are our valuable customer...we appreciate your patience...kindly wait for 3-5 more days...'.
Best laptop within this price range
by Puspendu Ghosh on 2016-01-29
Having used this so far, I can say that this is the best laptop within this price range.
-Even though the build is mostly plastic but it has metal on the palm rest area and gives really good feeling to hold the laptop.
-6th gen i5 processor coupled with 8GB RAM and GT920M performance is awesome.
-14' 1080p matt screen is really good for photo editing.
-As of now, even while video editing heat is not too much.
-The screen flex gives some insecurity about the sturdiness of the laptop.
-The screen wobbles too much while typing (maybe that is only in my unit. Need to get the laptop to the service center to get that fixed.)
-1TB 5400RPM harddisk is the major bottleneck on the performance side. Will replace it with a SSD as soon as possible.
-The 8GB RAM stick is DDR3 1600 Mhz..could have been better if it was DDR4 2133 MHz.(But again that is too much too much to ask for for the price of the laptop).
In conclusion, if you want a very portable, light weight, powerful laptop without playing much demanding games then this is the best laptop to go for within this price range.
Also it is only available in flipkart as of now.. Even lenovo showrooms has it available.
by Mohit Jain on 2016-01-29
very light weight machine. performance wise good enough for a workstation. not very heavy duty graphics but decent for photoshopping.
One problem though. comes with windows 10 SL edition and a lot of lenevo junk. clean installing is a pain. cause u'll have to first create a uefi on gtp bootable drive to boot it into installer. same goes for dual booting.
Amazing config, great value, beauty of a machine
by sonal on 2016-01-25
This is an amazing laptop. I ordered this a week back.. This has the latest 6th gen processsor from Intel which is lightning fast. 8 GB ram so I never have to worry about hanging issues, graphic card is good enough to play most high end games. I have used a lenovo laptop before also and have always liked their service and products.
Love the laptop, loved Flipkart's support
by Ram Iyer on 2016-03-26
It was an upgrade for me from Vaio, so I was very careful about choosing something that perfectly suited my needs. I use this for the following:
1. Basics like Office, web browsing, etc.
2. Applications such as InDesign, Photoshop and Lightroom
3. Development using Visual Studio 2015
4. Virtualisation using the hypervisor, Hyper-V
The virtualisation was a far-fetched goal because this laptop only has 8 GB of RAM, but the experience was pretty good.
Everything works smoothly. Except for a little rough edges with Windows 10, there's no issue otherwise. Multitasking is awesome, you literally don't feel that you're actually running about 15 applications at the same time! The finishing is good, feels like metal—I don't know if the casing is metal. The laptop's got a premium feel to it. THe backlit keyboard is a great plus too. The only thing that could've been added was 360 deg rotation. Also, Windows Hello would've been good too. Except that, no other complaints.
Oh, did I miss the screen? Brilliant. As a typographer, I love it.
Finally, Flipkart's service. I was unable to register for the extended warranty, because of some issue with the registration website, which did not list the MTM number for the model. But Flipkart stuck along, held strong, and went to all levels possible at Lenovo to get me the offer. It was very kind of them and very impressive too! Kudos to the team that worked on this issue; hats off. Really happy with the entire experience.
by vivek singh on 2016-02-25
Battery life is not great
Speed is bottle necked by slow hard drive
Not for gaming, however it will play recent games at acceptable frame rates
Red colour is not as vibrant as it should be for a laptop in this price range
RealSense webcam is strictly okay for now. Can be of use if proper software is designed for it.
Good for media consumption and editing work
Keyboard is nice
Sounds better than most of the laptops in this price bucket
It has enough performance for solid multitasking; a great, responsive keyboard to enable productivity and it is lightweight hence won't burden the shoulders.
P.S One thing which personally bothers me is RAM is not expandable. The laptop has only one RAM slot, so you will have to remove that in order to upgrade it which is costlier than just adding a 8GB stick.
by Piyush on 2016-02-16
This I am writing after use of more than 25 days.....
1) Product received before time. Dispatch and delivery updates received time to time.
2) Product is as per shown specifications and new condition.
3) Suitable for light weight criteria and daily use.
4) Response is good and battery cycle is noticeable.
5) Look is nice and other also appreciated.
6) Received bag also even it was not mentioned.
Best buy - Good confirgration
by Swathi Raj on 2016-02-15
A sleek design with ultra slim display makes it easy to carry. i5 processor (6th gen) with 8GB RAM shows awesome performance. Good for multitasking. Comfortable to work and the backlight keyboard is very much helpful. Absence of optical disc drive is disappointing though.
by Al3xXx on 2016-01-20
It got everything that i need and at right price... ...don't think buy it..!!! ....
GO FOR IT
by Shanmuga manikandan K on 2016-03-03
Got it just yesterday. The delivery was swift and easy. So, Thank you Flipkart.
About the product, The product specifications stick to the website details. Got a laptop backpack with it which was a pleasant surprise.
1) The laptop is compact, lightweight and easy to handle.
2). The laptop feels premium by the look of it.
2). Full-HD display looks amazing and it is a delight to watch movies.
3). With i5 6th Gen Intel processor, 8 gb RAM , 1 TB hard disk and 920m graphic card inside it, The Laptop is a compact beast.( Although a 940m graphic card would have been awesome!)
4). Best 14"er you can get in the 50k price range!
1). Exhaust and speakers are placed at the bottom , which makes it difficult to use, while keeping it on your lap for a long time.
2). Comes with a windows 10 Home version, so you can't get the features you get on the pro version.
3). I don't know if I am the only one getting this kind of issue, But in certain apps (like the device manager for instance) the display and the font looks blurry.
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