ShopClues

ShopClues
Review

43 %
43 % Positive Feedback (Total Reviews - 22)

Shopping Experience

Criteria Popularity
Packaging 2
Delivery Time 2
Customer Support 2
Delivered AS Described 2
Shipment Tracking 2

SITE USABILITY

Criteria Popularity
Site Navigation 2
Product Review 2
Product Image 2
Payment Experience 4
Product Specs 2

ShopClues Shopping reviews

There are 22 reviews

reachtologesh
30-12-2015

No, I never like to buy from this store again
Shopping Experience
  • Customer Support :
    Poor  
  • Shippment Tracking :
    Fair  
  • On Time Delivery :
    Poor 
  • Product Packaging :
    Fair  
  • Delivered as Described :
    Yes  
Site Usability
  • Site Navigation :
    Fair 
  • Product Review :
    Fair 
  • Product Specs are Proper :
    Very Good 
  • Product Images/Videos :
    Very Good 
  • Payment Experience :
    Good 
    Payment in single transaction,No hidden charges, Preferred payment option available
suggestions for other buyers -
I ordered TP-LINK TD-W8961N300 Mbps Wireless N ADSL2+ Modem Router on 28 Nov 15 and same has been confirmed that estimated delivery on 7th or 8th Dec 15. But, i received only after long tracking with courier on 18 Dec 15. After i received only i came to know that i ordered wrong item and purchased ADSL Wifi moderm instead of wifi router. So, i requested shopclues for return request. But no proper reply from shopclues.com. After few days they given reply in return status as "information required-pending customer action". But i already give sufficient info and posted image of items for return but no reply from shopclues. Finally without my problem solved/knowledge shopclues themselves mentioned that "return request closed". Here after i will never purchase any item from shopclue. Thank you for your such hopeless service. Logesh Chennai

Amen Mena
29-12-2015

No, I never like to buy from this store again
Shopping Experience
  • Customer Support :
    Poor  
  • Shippment Tracking :
    Poor  
  • On Time Delivery :
    Poor 
  • Product Packaging :
    Poor  
  • Delivered as Described :
    No  
Site Usability
  • Site Navigation :
    Poor 
  • Product Review :
    Poor 
  • Product Specs are Proper :
    Poor 
  • Product Images/Videos :
    Poor 
  • Payment Experience :
    Bad 
    No COD
suggestions for other buyers -
For my first order, I didn't even received the product and they marked my order as delivered and completed. For my second order, product received is in non-working condition. So total waste of money and time.

sunny kumar
29-12-2015

No, I never like to buy from this store again
Shopping Experience
  • Customer Support :
    Poor  
  • Shippment Tracking :
    Poor  
  • On Time Delivery :
    Poor 
  • Product Packaging :
    Poor  
  • Delivered as Described :
    No  
Site Usability
  • Site Navigation :
    Poor 
  • Product Review :
    Poor 
  • Product Specs are Proper :
    Poor 
  • Product Images/Videos :
    Poor 
  • Payment Experience :
    Bad 
    Payment failed multiple time
suggestions for other buyers -
Recently I purchased an Asus google nexus 2013 tab but before placing the order I wanted to confirm whether it is having calling feature or not. So I called customer care to find out and they said yes it does have the feature and there's no worry to buy. After the delivery i discovered that the company is telling lie to its customers just to sell its products and making profit. I have contacted many times they are denying my request. I think there should be control on this thing because this case is just as fraud.

Mohd Gulzar
07-11-2015

No, I never like to buy from this store again
Shopping Experience
  • Customer Support :
    Poor  
  • Shippment Tracking :
    Poor  
  • On Time Delivery :
    Poor 
  • Product Packaging :
    Fair  
  • Delivered as Described :
    No  
Site Usability
  • Site Navigation :
    Poor 
  • Product Review :
    Fair 
  • Product Specs are Proper :
    Poor 
  • Product Images/Videos :
    Poor 
  • Payment Experience :
    Good 
    Payment in single transaction
suggestions for other buyers -
Hi Ms/Shopclues, I don't know shopcluse but it's courier service is very bad and totally unsatisfied. India's very BAD service of shopclues. very very dirty and poor service.. it is fraud who debit amount from my account but product did not deliver, status is showing delivered..... I m totally unsatisfied. Nobody please don't purchase from shopclues. Any update on this, we didn't get still please do the necessary refund my amount other wise I will have to take legal(consumer court) action against shopclues. please do ASAP... Regards, Gulzar

virgowil
26-07-2015

No, I never like to buy from this store again
Shopping Experience
  • Customer Support :
    Poor  
  • Shippment Tracking :
    Poor  
  • On Time Delivery :
    Poor 
  • Product Packaging :
    Poor  
  • Delivered as Described :
    No  
Site Usability
  • Site Navigation :
    Poor 
  • Product Review :
    Poor 
  • Product Specs are Proper :
    Poor 
  • Product Images/Videos :
    Poor 
  • Payment Experience :
    Bad 
    No COD
suggestions for other buyers -
ORDER NO: 59023037 RETURN ID: 1733827 PLEAE DONOT BUY ANY GARBAGE FROM SHOPCLUES. THEY R CHEAT N FRAUD. READ BELOW MY STORY!!!!!!! PRODUCT: Samsung 40J5100 Full HD Slim LED Television 40" Although it was disappointing receiving the product after a delay of 20 days and upon receiving the product. The screen was cracked and when I called the customer care, They asked to file a return complaint which is to be done within 24hrs upon receiving of the product. Which I did and now there is no reply from Shopclues nor anybody turned up to collect the the Broken TV. So M left with broken Tv at home and all money blocked with Shopclues. I would suggest Flipkart Ebay and Amazon r doing better job then this. Even if U have to pay 10k extra for any product Please do and order from Flipkart or from any other site but NOT SHOPCLUES. Else You will end up like me with pain of loosing the money and and no replacement.
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